For over 5 decades, one value that has been consistently at the forefront of our value system is “Putting Customers First.” This hallmark of our business has enabled us to build greater synergy with our customers while gaining their trust and loyalty.
This philosophy of “Putting Customers First” provides us the impetus to meet and exceed customers’ expectations in every service we perform. We will consistently work to enhance this because we value our customers.
For our customers, we are more than just a service provider. We are their business partners, creating the best value for their products and services.
We strive to provide our customers with the highest level of work performance through our 24/7 back-up service, more efficient and effective supervision and closer collaborative partnership with our customers.
It has always been our belief that core competency and developmental training are crucial in maintaining a competent workforce. Our fully trained and uniformed staff maintains the highest level of professionalism through their high quality of work and excellent customer service. All our cleaning staff and supervisors are trained and certified through a series of on-the-job training (OJT) modules and WSQ Environment cleaning certification modules.
With our ISO 9001 and ISO 14001 certifications, we continually seek to improve the quality of our services while fully committed to protecting our environment. It is our responsibility to ensure that while we provide good quality cleaning to our customers, we actively take action to reduce our environmental impact through using more environmentally friendly chemicals, reduce emissions and pollutants. We continually seek, evaluate and adopt the latest innovations and technology that can help us achieve this goal.
Our employees are our biggest asset and that is why their health and safety are our top most priority. Our ISO 45001 certification demonstrates our full commitment to provide a safe working environment for our employees. All our employees are authorized to stop any work which they feel is unsafe. Risk assessments are done for all work processes and appropriate personal protective equipment are provided where necessary or required.